A Private space

Your Privacy at Inner Actions.

We really do value your privacy. Confidentiality and privacy are the cornerstones of psychology and psychotherapy. Without these there can be no trust and without sufficient trust nothing therapeutic can progress. All information you provide as a client of Inner Actions is strictly confidential and will not be used for any purpose other than your care.

You can download a copy of our full Inner Actions Privacy Policy.

Brief Overview

In the interests of providing you with the best possible care and assistance, we will need to collect, record and maintain personal and health information. We only collect information necessary for the delivery of our services.

Our records are securely stored in our computer based client management system or some older information on hand written or paper health records. Our premises are protected by electronic security access and alarms out of office hours. Paper records are maintained in locked cabinets.

The Health Records (Privacy & Access) Act 1997 requires us to maintain records for a minimum of 7 years (or if under 18 until you are 25 years of age) after the service is suspended. This maintains records in case of re-engaging our services or if you require copies of your records for any purpose.

Both the above act and the Privacy Act (1988) give you rights to request access to your records. To exercise this right, please arrange a mutually convenient time with your therapist.

Disclosure of information to a third party outside of Inner Actions will only occur with your written request and approval.

Limits to Confidentiality

All confidentiality has limits. Courts may in certain circumstances subpoena therapists and/or their notes and confidentiality and privacy is subject to compliance with court directions.

If we have cause to be seriously concerned for the safety of you or anyone else then we have an ethical, professional and legal obligation to consider informing the appropriate agency.

Professional Supervision

Non-identifying details may be discussed with a professional supervisor to determine better strategies to assist you. Professional supervision is a process put in place to ensure that therapists provide you with the best quality care. To this end, we engage an experienced therapist to review our work with clients. This process is undertaken by discussing with that supervisor, non-identifying details about the work we are doing with clients. This ensures that a third person is aware of what we are doing, and can offer suggestions for alternative ways of approaching particular issues. A Supervisor is a fellow therapist who is bound by the same ethical and confidentiality rules as your therapist.



An unexamined life is not worth living.

Source: Socrates.

News & Quick Links

Inner Actions has moved & Luisa maintains the practice

Inner Actions has moved...

Allan has now retired and is no longer seeing clients

I want to thank all those people who have entrusted...

Psychodynamic Psychotherapy – Explained

An explanation of what psychodynamic therapy is, how it is different from other therapies, and what you can expect from a psychodynamic therapist...

Improving our Lives Through Mindfulness

Mindfulness seems to be the “in-thing” at the moment, with information and claims about its power popping up everywhere. This article helps to explain and demystify mindfulness, and provides information about some of the benefits regular mindfulness practice can provide...